Customer Feedback Software Right in Your CRM2022-08-26T02:22:14+00:00

The Customer Feedback Software Inside Your CRM

Grab the right insights from powerful Client Feedback Tools and Analytics and automatically put them to work.

No credit card required

Feedback Center

Get Actionable Insights and Up Your Customer Satisfaction

RunSensible Partnership with PressNXpress

Partnering with Press’nXPress, RunSensible’s CRM and business management tool now lets you take your business to the next level.
Supercharge your customer relations by integrating the Press’nXPress feedback tools and surveys into your email marketing, communications, automation, and invoicing.

What is customer feedback software-PressNXpress

What is the Customer Feedback Software?

Customer feedback software is a type of application that makes it easier to understand customer opinions, gather their feedback, and measure their satisfaction. There are different customer feedback tools, which use email, text messages, and even physical devices for surveys and feedback. RunSensible’s partnership with Press’nXPress provides all these tools right inside your own CRM and management solution, so you can get them to work for you from the start. Being a part of RunSensible’s complete business solution, the data you get from the customer feedback software can be automatically put to use in your workflow, making the insights you gain immediately actionable.

Who Needs Customer Feedback Management Software?

Basically, if you run a business and want it to improve and grow, you should be in the market for customer feedback software. No matter the size of your business, a considerable part of your sales will come from repeat customers and previous clients. So, keeping your customers satisfied should be a major part of your business. Learning whether they’re happy with your products or services and what they find great about your business is essential but also hard to do, since users rarely come out and tell you what they think. That’s where customer feedback tools come in — designed by experts at Press’nXPress, they will help you get a read on your customers without spending all your time on it.

Who Needs Customer Feedback Management Software
New Customer Feedback Tool

Meet Our New Customer Feedback Tool!

Send your customers short, customized surveys about their experience or email them a standard Customer Satisfaction (CSAT) survey to gather standard data for analytics. The Press’nXPress customer feedback tools allow you to send all types of surveys via well-designed, engaging emails, including the Net Promoter Score (NPS) and Customer Effort Score (CES) surveys. With RunSensible, you can automate these email surveys by linking them to user behavior. You can, for example, set up an automation that sends a short survey every time someone makes a purchase. Or how about a special survey only for repeat customers? It’s all as easy as a few clicks.

The Ultimate Feedback

With all the ways that RunSensible allows you to receive Customer Feedback, you can address any and all issues presented to you by your customers which then allows for a more satisfying seamless experience for them. This is your opportunity to take huge leaps forward in growing your business and showing your customers that you care about their opinion.

The Ultimate Feedback

Frequently asked questions

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