Privacy Policy
The following Privacy Policy (“Policy”) summarizes the various ways that RunSensible.com uses the information you provide to us or we gather from you while you access or use the website at RunSensible.com (the “Site”), our mobile applications (“App”), and our related sites and online services (collectively, the “Services”). It is our goal to provide you with information that is tailored to your individual needs and, at the same time, respect your privacy.
This Policy applies solely to information collected by us through the Services and does not apply to any third-party activities, including third-party websites linked from our Services, third-party social networking platforms or features we make available through our Services, or third-party ads displayed on our Services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy statements of those third parties.
We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.
What information we collect from you
Account Registration
We require customers who register to use the services offered on our site to give us contact information, such as their name, company name, address, phone number, and email address, and financial qualification and billing information, such as billing name and address, credit card number, and the number of users within the organization that will be using the services. At the time you express interest in attaining additional information, or when you register for the service, we may also ask for additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues, number of employees, or industry. Customers can opt out of providing this additional information by not entering it when asked. Customers can update or remove their personal information at any time by logging into the Website and editing their Personal Information within setup. Customers can view their updated profile to confirm their edits have been made.
Information We Automatically Collect About Visits and Usage
For all Site visitors or App users, not just registered users, we collect information such as IP address, device identifier, browser type, device type, domain name, access times, duration of visit, referring URL, platform, new and repeat information, time stamp, exit page information, and other information about how you use the Service. We use analytics, including analytics conducted by third-party services, to help analyze how users use the Services. To do this, we and our third-party service providers use cookies (unique identifiers sent to your computer by a Web server and stored on your computer’s hard drive) and scripts to collect and store information such as how users interact with our Services, errors users encounter when using our Services, device identifiers, how often and for how long users visit and use the Services, which pages they visit on our Services, whether they act on or open emails, and what other sites they used prior to coming to the Site. We use this information to improve our site and your user experience, such as remembering you when you return and log in, reducing the time it takes for you to create an itinerary, and knowing which of our web pages are visited and which services are most often used.
Email Auto-Import
You may associate your email accounts with the Service by providing us with log-in credentials for your email accounts. Once you have authorized us to do so by associating your accounts, we will use our automated technology to regularly review the contents of emails in your email accounts to look for receipts and transaction-related emails, including those with information about product shipping confirmations reward-program statements, and retail marketing offers. This information collected from your emails will be added to your RunSensible.com account so that you may automatically access this information on the Service and so that we may use this information for other purposes described in this Policy.
Location Data
We may collect precise geolocation data through our Services. We may use this information as described in this Policy, including, for example, to provide you with offers or opportunities based upon your location and travel plans.
How your information is used
Except as we explicitly state at the time we request information, or as provided for in the RunSensile.com Master Agreement, we do not disclose to any third-party the information provided. All financial and billing information that we collect through the site is used solely to check the qualifications of prospective customers and to bill for services. This billing information is not used by RunSensible.com for marketing or promotional purposes. RunSensile.com uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Other third parties, such as content providers, may provide content on the web Site but they are not permitted to collect any information nor does RunSensible.com share any user information with these parties.
Communicate with You
In addition to the uses described in this policy, we may use personal information about you to create and manage your transaction histories and your purchase receipts, send you marketing messages about our Services, and otherwise provide you with and improve the Services. We also use the information that we gather to personalize and customize experience, content, marketing, and recommendations across all our Services, including to target content on our Services to more closely match your interests and, if you have selected to receive email communication from us, target email marketing messages that are more appropriate to your needs.
To Improve Services and Develop New Services
We will use your information to personalize or customize your experience and the Service, develop new features or services, and to improve the overall quality of RunSensible.com Services.
To Provide Our Services and Operate Our Business
We may use your information to operate our business, including providing Services you requested, provide you with support related to our Services, and to help us protect our Services, including to combat fraud and protect your information.
Customer Service and Technical Support
We may use your name, address, phone number, email address, how you interact with our Services, and information about your computer configuration to resolve questions you may have about our Services and to follow up with you about your experience. We also offer various Internet chat services, for example, to speak with an RunSensible.com support representative or tax advisor. Internet Chat transmissions are encrypted but you should not supply more Personal Information, including tax data, than is required to address your specific issue. A transcript of the session is retained to resolve questions or issues related to our Services.
How your information is shared
From time to time, we may need to share your Personal Information with others.
Third Party Service Providers
We may share your information, including Personal Information and Usage Data, with third party service providers who perform various functions to enable us to provide our Services and help us operate our business, such as website design, sending email communications, fraud detection and prevention, customer care, or performing analytics. Our contracts with these third parties require them to maintain the confidentiality of the Personal Information we provide to them, only act on our behalf and under our instructions, and not use Personal Information for purposes other than the product or service they’re providing to us or on our behalf.
Response to Legal Requests
We may share your information with courts, law enforcement agencies, or other government bodies when we have a good faith belief we’re required or permitted to do so by law, including to meet national security or law enforcement requirements, to protect our company, or to respond to a court order, subpoena, search warrant, or other law enforcement request.
Protection of RunSensible.com and Others
We may share account information, Personal Information and Usage Data when we believe it is appropriate to enforce or apply our products’ Terms of Service and other agreements; or protect the rights, property, or safety of RunSensible.com, our Services, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing Personal Information of our customers for commercial purposes in violation of the commitments set forth in this Privacy Statement.
Reporting to Credit Bureaus
We may share your information with credit bureaus, consumer reporting agencies, and card associations. Late payments, missed payments, or other defaults on your account may be reflected in your credit report and consumer report. We may also share your information with other companies, lawyers, credit bureaus, agents, government agencies, and card associations in connection with issues related to fraud, credit, or debt collection.
We Use Analytics
We use data for analytics and measurement to understand how our Services are used.
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. RunSensible.com will automatically send the friend a one-time email inviting them to visit the site. RunSensible.com does not store this information.
Terms of Service
When you access and use the Service, you are subject and bound to the RunSensible.com Terms of Service.